Why
do I need an e-mail address?
AgriPlan and BizPlan will communicate with the business owner (Client)
via e-mail. An e-mail will be sent to the e-mail address on file after
each purchase transaction. In addition, the expenses will be entered
into the online Transmittal, so you must use that system in order to
reap the benefits of using the Card.
Will
I receive a Kit or Manual in the mail?
Yes. You will receive an Enrollment Kit detailing the Benefits Card
Program; the Enrollment Form it includes is our “contract”
with you. Complete the form carefully, providing information on the
account which will cover your card purchases. Please submit the form
with a copy of a voided check, and retain a copy for your records. (This
Kit may be sent via mail or e-mail.)
May
I obtain multiple cards for my employee(s)?
Yes. You may obtain one additional Dependent Card per employee at no
additional charge. (Dependent Benefits
Card Application). Additional Cards will have different names and
numbers on them, but when used they will tie back to and pull from the
same business owner account. (If you require more than one additional
Card you may send a special request to BenefitsCard@tasconline.com.
Each extra Card has a $25.00 fee associated with it.)
Will
the card cost something in the future?
Sign up now and we will guarantee no annual fee for you, ever. Future
new card users may be charged a fee, but not Clients who elect today.
What
is the annual maximum on my card?
The card maximum is the same as the annual maximum elected on your Plan.
Each employee's annual maximum is the same as the annual maximum election
in the Plan.
Does
each employee have the same maximum?
Yes. Each employee’s annual maximum is the same as the annual
maximum elected in the Plan.
Is
there a transaction limit on my card?
Yes, up to $1000 in any seven day period. Once the funds have been recovered
from the employer’s business account the card limit will be expanded
again to $1000. This limit is imposed for security purposes. (If you
have a Dependent Card, the $1000 limit is the combined limit of the
primary Card and the Dependent Card.)
If
you know of an upcoming expense that will exceed $1000, simply ask us
to “open” your card for that one transaction. (Please provide
48 hours notice of any transactions over $1000.)
From
what account are the funds dispersed?
The funds will be transferred from the employer’s regular business
account, eliminating the need for a separate account.
How
prompt is the deduction?
TASC is notified automatically when the card is used. We pay the expense,
which posts the next business day on the Online Statement.
Where
is the card accepted?
Use the card at all merchants with a medical merchant code (doctor office,
dental office, eye care and vision merchant, pharmacy, etc.) While card
use will be declined at unauthorized merchants, you may enter the declined
yet appropriate expenses manually online. The Card may not be used to
pay for insurance premiums.
How
will I know when money is going to be pulled from my business account?
After each purchase you will receive an e-mail that details the expenditure
amount and the date it will be deducted from your account. Make
sure your e-mail with us is current.
Can
I view card transactions online?
COMING SOON!
View all card transactions online 24/7! All Benefits Card purchases
made in the current Plan year are detailed in this electronic statement.
(No paper statements will be sent.) At the end of the year you should
print and file a paper copy of your final Year-End Statement of all
expenses. You can reach the Benefits Card Management page by logging
into your Client website at www.exploretasc.com.
When may I start using the card?
Once you have completed the Enrollment Form with the necessary banking
information, your Card will be active (this process may take up to two
weeks from the time you return your form).