Pop-Up Blocker
The MyTASC application is designed to remove the internet browsers tool bars and the user will need to “allow” the www.tasconline.com website to open. If the user has turned off the default pop-up blocker and is the page is still being blocked, check to make sure there are no additional web toolbars such as Yahoo or Google search toolbars added as they may have additional pop-up blockers installed. For instructions on how to add MyTASC as an allowed site, the user is encourage to check the help files of their specific browser since each type and version may vary.

Browser Requirements for MyTASC
To provide you with a high level of security, TASC recommends you use latest version browser. These browsers support the latest encryption technology. (Encryption scrambles your data into a form that only your browser and TASC’s Web server can understand.)

The most common problems accessing our site are due to the version or settings of your browser. In order for our site to function properly, we require the use of one of the following versions of browser:
 
Microsoft Internet Browser 6.0 (with Windows XP Service Pack 2 updates)
Microsoft Internet Browser 7.x
Mozilla FireFox 1.5 or greater
Netscape 8.x

You can usually check the version of the browser you are using by clicking on the item "About…" under the "Help" icon.

In addition, the www.tasconline.com site requires your web browser to meet certain requirements.  For our site to work properly you must have the following enabled:
Javascript
Cookies
128-bit encryption

Browsers not listed above may work properly if they are SSL-compliant and can accept cookies however, TASC cannot guarantee that the browser will reflect the intended functionality and appearance.

Changing Screen Resolution
MyTASC is designed to be displayed in a screen that is sized to 1028 x 768. If your screen resolution is set lower please refer to your operating system help files on how to change your screen resolution.

Internet Connection Speed
MyTASC is a robust transactional software application and requires a Broadband (DSL, Cable modem, T1, T3) internet connection.  MyTASC may function with a modem connection however TASC cannot guarantee that the application will reflect the intended functionality and appearance.

Deleting Cookies and Temporary Internet Files
In many cases the clearing of “Cookies” and “Temporary Files” can resolve many issues with logging into the system. Typically this feature is available under “Options”, check with your internet browser’s help section for more details.

Access to PDF Files
To view the PDF versions of some of the documents on our site, you'll need Adobe® Reader.