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Junior Business Analyst (Documentation-focused) (382)

POSITION PURPOSE:

The Documentation Specialist (DS) role works closely with the development teams including Business Analysts, Development teams and UAT. It is, but is not limited to, working with project teams to organize business and technical documentation related to requirements, designs, application development, testing and training. The Document Specialist ensures quality standards and maintenance of the documentation and the organization and maximization of readability and accessibility to the intellectual property that is created. The DS may develop and document business cases, requirements documents, request updates from document owners, and assist with adhering to documentation management deadlines. The DS may conduct testing of documentation as part of UAT efforts.

A DS reviews, analyzes, updates and maintains documentation following best practices in document identification, formal template requirements, document management, and trains others how to create, submit, revise, and store documents with ease of location and retrieval. The DS role is responsible for understanding documentation related to the project including requirements, program functions, diagrams such as use cases, user stories, relationship maps, context diagrams and technical documents.

The DS works on projects, including new development as well as functional and process improvements to systems, and is a contributor to overall project success. Responsible for business and program documentation for internal and external clients including participating with training and user documentation. Documentation will include documents related to systems integrations, conversions, and test results documents with the end-to-end solution in mind.

Works closely with, and takes direction from managers, project managers.

This is a full-time, non-exempt position working core hours of Monday through Friday between 8:00am and 5:00pm, reporting to the Director of Business Administration.

POSITIONAL COMPETENCIES:

  • Ability to gather project requirements, throughout TASC’s business units
  • Strong relational skills
  • Experience with writing and organizing documentation
  • Experience with standard business analysis modeling techniques, including Relationship Maps, Process Maps, Context Diagrams and Use Case Diagrams, glossaries and other related design/build documents

QUALIFICATIONS: 

  • Bachelor’s Degree (or equivalent experience from an accredited college or university) plus a minimum of 1 year writing and managing basic levels of documentation, with exposure to both development and business process projects
  • Must possess some knowledge of business analysis and application development lifecycles and methodologies
  • Demonstrated knowledge of business process design and creation in the TPA industry
  • Must have some experience working with business analysis principles, practices, techniques, and tools
  • Desire to develop technical writing and Business Analyst skills
  • High-level computer skills in Microsoft Office including Visio, document management tools, Internet research and business analysis software
  • Ability to analyze comprehensive business processes, performs in-depth work analysis, and develops reports 

CORPORATE CORE COMPETENCIES:

  • Adaptability - Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs
  • Initiative - Deals with problems as they arise, focusing energy and resources on those situations until resolved; identifies new opportunities and takes action; takes on new responsibilities when needed
  • Results Focus - Can be counted on to meet or exceed goals; pushes self and others for results; is a conscientious worker who can be relied upon to handle unforeseen obstacles
  • Customer Focus - Meets internal and external customer expectations; delivers upon commitments; build customer confidence; follows through on requests gaining trust and respect
  • Ethics/Integrity - Is seen as a direct, truthful individual; adheres to appropriate core values at all times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches
  • Location: Madison, WI

TASC is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, gender expression, pregnancy, national origin, citizenship status, disability, genetic characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, disability status or any other characteristic protected by law.

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. TASC participates in E-Verify.

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