Attention! New TASC Card Mailing Soon!
Soon, we’ll be updating to our next-generation card processing platform. As part of the update, we need to replace the card you have now with a new TASC Card, even if you just got one recently. Please visit the New TASC Card Page for more information. Be on the lookout for upcoming emails.
- New Cards Mailing Date: June 9, 2025
- Temporary Access Disruption:
- Participants will experience a 3–4 day gap (depending on USPS delivery) where old cards are inactive and new cards are in transit.
- Participants will be notified in advance and provided instructions on accessing funds during the transition.
- Card usage prior to June 8, 2025:
- Continue using current card until June 8, 2025.
- Update automatic payments methods—these will stop processing after June 7.
- Confirm mailing address (Call 888-698-1429 if needed).
- Card usage on or after June 8, 2025:
- Current card(s) will be deactivated
- Start using your new TASC Card once it arrives (may take 3-4 days via USPS).
Important To Know
- The update will happen behind the scenes, with no change to how you access your TASC account(s).
- You can use your current card and any dependent cards up to and including the date in which your new card is mailed. After that date, you will no longer be able to access your TASC funds using your current card(s), including purchases and ATM withdrawals. You will need to use your new TASC Card.
- Once the card is received, be sure to change any automatic payments that you may have set up with your current card(s) before that date, as they will not be processed after that date. You can set up automatic payments again once you have your new TASC Card.
- Please see your Cardholder Agreement to reference any additional applicable restrictions or terms.
How To Access Benefit Account Funds
- If you have a benefit eligible expense to pay before your new TASC Card arrives, sign into MyTASC or open the TASC mobile app and request a reimbursement. Once approved, you can transfer the reimbursed funds from MyCash directly to your bank account.
- See our helpful flyer for more information: TC-6836 Accessing Benefit Account Funds
Upcoming Enhancements
- Our next-generation card processing platform and our MyTASC platform work together to help us deliver innovative features to you.
- When you shop, you can look forward to using your TASC Card the way you want, with digital wallet options like Apple Pay and Google Pay!
- Stay informed with real-time transaction and security notifications.
- Soon, you will be able to easily donate your MyCash funds to a charity of your choice with our new Give Now feature.
2025 Flexible Spending Account Plans Overview
- Healthcare Annual Election $3300
- Dependent Care Annual Election $5000
- Transit Monthly Election $325
- Parking Monthly Election $325
* There is no grace or carryover for Dependent Care (DCAP).
* Healthcare FSA will carryover up to $660.
* Qualified Transportation will carryover the full balance.
* Be sure to keep your confirmation of claims submitted.
How do I find out my 2025 balance?
[Please Note: This site is best viewed in Chrome, Firefox or Microsoft Edge browsers. Internet Explorer is not supported]
Dependent Care FSA Qualifications
FSA Participant Benefits
Healthcare FSA Eligible Expenses
DC-FSA Eligible Expenses
Commuter Benefits
2025 Commuter SPD
2025 FSA SPD
Request Denial Codes and Verification Requirements
FSA - Healthcare
A great way to save up to 30% on eligible expenses like copays, prescriptions, and medical supplies.
DCFSA - Dependent Care
Pay for eligible dependent care expenses like preschool, before/after school programs, and childcare.
Parking, Commuter & Transit
Save up to 40% on qualified work-related transportation expenses, such as public transit, Lyft Plus, and parking.
My TASC Card was declined! What next?
Check your balance: Sign into MyTASC or open the TASC mobile app and make sure you have enough funds in your TASC benefit account to cover the purchase.
Verify eligible expenses: Confirm that the item you are trying to buy is considered an ELIGIBLE EXPENSE under your TASC benefit plan.
Contact TASC Customer Care: Call TASC at 888-698-1429 to report the declined transaction and get assistance.
Provide details: When contacting TASC, be ready to provide your 12-digit Participant TASC ID (found on the back of your card) and details about the declined transaction.
Submit a reimbursement request: If the decline was due to a merchant or system error and the purchase is eligible, you may be able to request a reimbursement to get your money back.
Need to submit verification?
An IRS requirement: Pretax benefit account funds can be used for eligible expenses only. TASC will make it easy for you by sending you an email or notification to submit required verification for your transaction.
Documentation: Typically you will need to submit an itemized receipt from the provider or merchant or an explanation of benefits (EOB) from your insurance carrier that shows the following:
- The name of the person who incurred the expense.
- The expense date, not the date paid.
- The expense type or description of service.
- The name of the provider or merchant
- The expense amount owed – not what you paid
Submit: You may submit documentation via the online portal at www.tasconline.com or via the TASC mobile app.
Need more information? Click HERE to learn more.
Are you a new hire in 2025?
Review the information below and above for your eligibility
Email osc.ebu@ct.gov for more information and an Enrollment Form
- Review the materials above to learn about the benefits of enrolling and the eligible expenses.
- The FSA plans are administered on a calendar year.
- You have 31 days from your hire date to enroll.
- The FSA benefit(s) begin the date in which you sign the enrollment form ** Email osc.ebu@ct.gov for the enrollment form. Complete, sign/date and email it back to osc.ebu@ct.gov **
- If you are interested in enrolling into the Dependent Care plan, keep in mind that the $5000 election is a CALENDAR year election for single and married filing jointly taxpayers; married filing separately is $2500. If you have participanted in 2025, any new election with the State of CT must be calculated minus previous contributions/deductions.
- As a new participant, a TASC debit card will be mailed to your home to use to pay for your qualified expenses. You must obtain and retain a receipt/documentation to substantiate the expense if TASC requests.
- Upon enrollment, you will receive a welcome email from TASC. Upon receipt, create your TASC Account (use the Login button at the top and click on First Time User). Your username is the email address from the welcome email.
- You have until 12/31/2025 to incur your services to use your FSA funds (as long as you remain an active employee contributing to the plan). The Healthcare FSA has a carryover of up to $660 that would move to your 2026 Healthcare FSA (as long as you remain active). Carryover balances automatically move to the new plan year.
- Dependent Care will not carryover. Any unused funds will be forfeited.
- The deadline to submit 2025 incurred expenses for reimbursement, if you paid out of pocket, is March 31, 2026. You will need to submit a claim with complete documentation.
BENEFITS SHOULD FEEL LIKE BENEFITS TM
No matter where you are, the TASC Mobile app gives you exactly that experience.
Smart. Easy. Connected.
CONNECT WITH US
We're here to help
Can’t find what your are looking for? Get in touch to ask our expert team a question on anything from enrollment to benefit account details.
Monday - Friday 8:00 am to 5:00 pm, all time zones
IMPORTANT NOTE: When you submit your claims (online, mobile, faxing or mail) please be sure to check your account to insure the claim has been entered within 10 days of being sent.
