EVP Customer Service

Kathleen leads TASC’s Customer Care, Account Management, and Premium Services teams. She brings 
more than 30 years of experience in the financial services industry and has a strong background in customer service, customer experience, strategy development, tactical planning, and leadership development.

Kathleen also has a strong interest in Diversity, Equity,
and Inclusion as well as sustainability and environmentally-focused business approaches.

Prior to TASC: With twenty-two years of experience at Fortune100 company, John Deere, Kathleen exhibits deep understanding of financial acumen, credit adjudication, and market analytics as she rose from a credit analyst to Vice President, FPC Financial f.s.b. a Federal Savings Bank organization within its wholly-owned subsidiary, John Deere Financial.

A belief in life-long learning, Kathleen earned her Master’s Business Administration (MBA) from the University of Iowa and is an Inclusion Institute Certified Diversity Practitioner.

Professional/Civic Affiliations:

• Kennedy Heights Community Center - Board Member, President
• 100+ Women Who Care (Southwest Wisconsin) - Founder
• Barneveld Public Library - Board of Trustee
• Barneveld School District - Former Board of Education, Board Member, Treasurer, Strategic Planning Council Member
• Wisconsin FFA Foundation - Former Board Member, Treasurer

Honors:

• Honorary State FFA Degree, 2021
• Athena Leadership Award Nominee, 2020
• United Way of Dane County, Community Engagement Award, 2018

Joined TASC: 2017

Fun Facts: Kathleen and her husband, Paul, have two grown children, Cordell and Cecelia, and a puppy named Cassius Leviticus Kevin Murphy. She is an avid tennis player and enjoys playing euchre, poker, traveling, hiking, boating, and snowmobiling with her family.